Daman Game - Privacy Policy

Information we collect

Information you provide directly

When you register an account or interact with Daman Game on damangameplay.in.net, we collect personal information you voluntarily submit, including your full name, email address, mobile number, date of birth, and any details you provide during sign-up, KYC verification, or account management. If you contact our support team, we also retain records of that correspondence.

Information collected automatically

When you access our platform, certain technical data is collected automatically, including your IP address, device type, operating system, browser type, pages visited, session duration, time and date of access, and referring URLs. This data is collected through cookies, server log files, and similar tracking technologies to maintain platform security and stability.

Payment and transaction data

If you make deposits or withdrawals on our platform, we collect transaction identifiers, payment method type (for example, UPI via PhonePe, Google Pay, or BHIM), and transaction amounts. Full bank account or card details are processed exclusively by our authorised third-party payment processors and are never stored on our servers.

User-generated content

Any content you submit through the platform, such as your chosen username, in-game activity history, or support ticket messages, may be stored and associated with your account for service continuity and dispute resolution purposes.

How we use your information

Service delivery and account management

We use the information we collect to create and maintain your Daman Game account, authenticate your identity at login, process deposits and withdrawals, and deliver the core features of the platform. For example, your registered mobile number may be used to send OTP-based login verification in line with standard practices on Indian gaming platforms.

Communication

We may use your contact details to send service-related notices, account updates, security alerts, and, where you have opted in, promotional communications about new game features or offers. You may withdraw consent for marketing messages at any time by clicking the unsubscribe link in any such email or by contacting us directly.

Platform improvement and analytics

Aggregate and anonymised usage data helps us understand how users navigate our platform so we can improve load times, fix bugs, and develop new features. This analysis does not identify you personally and is reviewed only at a statistical level by our internal team.

Legal compliance and security

We process personal data as necessary to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, respond to lawful requests from governmental or regulatory authorities, enforce our Terms of Service, and detect and prevent fraudulent activity on the platform.

Third-party sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, such as UPI payment processors (including integrations with PhonePe and GPay), cloud hosting services, and analytics providers. All such providers operate under strict data processing agreements and are permitted to use your data only for the specific purposes we authorise.

Your rights

Access and portability

You have the right to request a copy of the personal data we hold about you and, where technically feasible, to receive it in a structured, machine-readable format such as CSV or JSON.

Correction

If any personal data we hold is inaccurate or incomplete, for instance, a misspelled name or an outdated mobile number, you have the right to request that we correct or update it promptly, typically within 7 business days of verification.

Deletion

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require us to retain records, such as financial transaction logs mandated under Indian tax or anti-money-laundering rules.

Restriction and objection

You have the right to request that we restrict the processing of your personal data in certain circumstances, and to object to processing carried out on the basis of our legitimate interests where your individual situation warrants it.

Withdrawal of consent

Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point.

How to exercise your rights

To exercise any of the rights described above, contact us using the details in the section below. We may need to verify your identity, for example, by confirming your registered email address or mobile number, before processing your request.